Terms of Service

This website is operated by QORI DOLLS. Throughout the site, the terms “we,” “us,” and “our” refer to QORI DOLLS. QORI DOLLS offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including all additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by the Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not use any of our services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site in the same way.

Any use of our products for any illegal or unauthorized purpose is prohibited. You may not use the Service in violation of any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any viruses or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

By agreeing, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

Every effort has been made to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your computer monitor will accurately reflect the colors.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not guarantee that the quality of products, services, information, or other material purchased or obtained will meet each user’s personal expectations. For this purpose, we provide graphic references and product descriptions.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Return Policy.

SECTION 7 – RETURN AND REFUND POLICY

At Qori Dolls, we are committed to offering you quality products that you will love. If for any reason you need to make a return, we have established the following conditions to ensure a clear and fair process:

1. Return Period – You may return your purchase within 15 calendar days from the date of purchase, provided that it is made exclusively in our physical store.

2. Conditions for Returns – For a return to be accepted, the product must strictly comply with the following:

• Be sealed and in its original packaging, unopened, undamaged, and with all labels, seals, and accessories intact.
• Present the original receipt or proof of purchase.
• Products that have been opened, used, or whose packaging is damaged will not be accepted.

3. Return Process

• Returns are only accepted at our Qori Dolls physical store. Returns by mail or shipping are not processed.
• Bring the sealed product and proof of purchase to our store. Our team will verify that the product meets the above conditions.
• Once the return is approved, we will process your request immediately or within a maximum of 7 business days.

4. Refund Options

• Refund to original payment method: The refund will be processed to the same payment method used for the purchase within 7 business days of approval. The time it takes for the refund to appear in your account may vary depending on your bank.
• Store credit: If you prefer, you can receive a gift card for the value of the returned product, valid for 6 months for use in our physical store.
• Exchange for another product: You can choose to exchange the product for another of equal or greater value (covering the difference, if applicable).

5. Products Not Eligible for Return – We do not accept returns of:

• Products that are not sealed or whose original packaging has been opened or damaged.
• Promotional, clearance, or personalized items.
• Products without the original receipt or proof of purchase.

6. Defective or Incorrect Products – If the product is defective or does not correspond to your purchase, please contact us within 7 calendar days of purchase. In these cases:

• We will verify the product in store.
• If the defect or error is confirmed, we will offer a replacement, refund, or store credit, according to your preference, at no additional cost.

7. Return Location and Hours – Returns are only processed at our physical stores listed on the website.
Hours of operation: Monday through Saturday from 10:00 a.m. to 6:00 p.m.

IMPORTANT: Qori Dolls reserves the right to modify this policy at any time. We recommend that you review the terms before making a return.

SECTION 8 – OPTIONAL TOOLS

Access to third-party tools may be provided to you, which we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools.

Any use you make of the optional tools offered through the site is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third-party provider(s).

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 – USER COMMENTS, SUBMISSIONS, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium any comments that you forward to us. We have no obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We will not accept submitted material that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable or that violates any party’s intellectual property or these Terms of Service. Any such material will be removed as soon as it is discovered.

You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or illegal material, abusive or obscene language, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You must not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. The user is solely responsible for the comments they make and their accuracy. We are not responsible and assume no liability for comments posted by the user or any third party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We assume no obligation to update, correct, or clarify information on the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specifications or update dates applied on the Service or on any related website should be taken to indicate that all information on the Service or on any related website has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our or third parties’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that may compromise the functionality or operation of the Service or any related website, other sites, or the Internet; (h) to collect or track the personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee or warrant that the use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall QORI DOLLS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damages, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to, to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 – COMPENSATION

You agree to indemnify, defend, and hold harmless QORI DOLLS and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, franchisees, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or resulting from your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 16 – DIVISIBILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If, in our judgment, you fail, or are suspected of failing, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may consequently deny you access to our services (or any part thereof).

SECTION 18 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Peru, the country where the organization is based.

SECTION 20 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is the user’s responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

For more details and questions about the Terms of Service, contact us at info@qoridolls.com, call us at +51 927476331, or visit us directly at our physical store.

Thank you for choosing Qori Dolls! We are here to ensure you have the best experience with our products.